Customer Service Representative – Tech Threads International (pvt) Ltd. in Colombo, Western Province
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Company Tech Threads International (pvt) Ltd. is offering job opportunities for the position of Customer Service Representative in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
Tech Threads International (pvt) Ltd. operates in the Software Development industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Tech Threads International (pvt) Ltd. |
| Position: | Customer Service Representative |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
Company Description:
Tech Threads International (pvt) Ltd. is an IT services provider in Colombo, offering a wide range of IT services. We are seeking a Customer Service Representative to provide support, resolve inquiries, and enhance customer satisfaction. Responsibilities include addressing customer issues, resolving complaints, and maintaining records. Qualifications include customer service skills, communication proficiency, CRM knowledge, and a degree in a related field.
Role Description:
This full-time, on-site role focuses on customer support and satisfaction. Daily tasks involve addressing inquiries, troubleshooting technical issues, and providing product information. The Customer Service Representative will also suggest enhancements for a better customer experience.
Qualifications:
– Customer service experience
– Communication skills
– Problem-solving abilities
– CRM knowledge
– Teamwork skills
– IT industry experience preferred
– Bachelor’s degree preferred
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Coats Thread Exports Pvt. Ltd - Corporate Office., 8th floor, No. 479 HNB Towers, 010 T. B. Jayah Mawatha, Colombo, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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