Customer Service Representative (iGaming) – 2050 Future Gaming in Colombo, Western Province
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Welcome to our job portal, where 2050 Future Gaming is offering exciting employment opportunities for the position of Customer Service Representative (iGaming) in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At 2050 Future Gaming, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Gambling Facilities and Casinos industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with 2050 Future Gaming, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with 2050 Future Gaming. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | 2050 Future Gaming |
| Position: | Customer Service Representative (iGaming) |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | Gambling Facilities and Casinos |
Job Description
**THIS CSR ROLE IS ON ROTATE SHIFTS (MORNING, AFTERNOON, MIDNIGHT) TO SUPPORT 24/7 CS OPERATION
Working Location: Nearby Faiway Colombo
Salary: USDT 200 – 350 (All in one)
Training Provided + On Job Training
WHAT YOU HAVE TO DO:
- Handling user inquiries, complaints, and requests in a professional and efficient manner
- Handling 15-20 or more live chats (non-voice) at one time
- Collecting and analyzing user feedback to understand user needs.
- Planning and executing events and activities to enhance user engagement( and satisfaction)
- Managing and maintaining relationships with users, ensuring their needs and expectations are met.
- Collaborating with other teams to enhance the service satisfaction
- Other tasks assigned by the immediate supervisor.
REQUIREMENTS:
- Fresh graduate (Graduated) or those less than 6 months of CSR proven working experience in iGaming/online gaming/Crypto industry
- Fluent in English
- Fluent in either Mandarin or Japanese will be an advantage
- Independent, proactive, self-motivation, resilient & accountable
- Willingness to work based on rotate shifts
- Work well under pressure
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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