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Customer Service Representative – Formix in Colombo, Western Province

Formix
Published 6 months ago

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Formix is currently accepting applications for the position of Customer Service Representative in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Formix operates within the Human Resources Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Formix
Position:Customer Service Representative
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Human Resources Services

Job Description

Company Description

Formix Pvt Ltd is a distinguished HR solutions company with two years of experience in the industry, offering tailored strategic HR services to top companies in Sri Lanka.

Our services focus on recruitment, talent retention, and development to navigate the evolving HR landscape.

Role Description

We are hiring a full-time Customer Service Representative in Colombo, responsible for delivering exceptional customer support, satisfaction, and a positive experience.

Duties include resolving inquiries, providing product guidance, and maintaining customer records.

Qualifications

  • Customer service skills
  • Experience in ensuring customer satisfaction
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Attention to detail and proficiency in computer systems
  • Prior customer service experience preferred
  • Bachelor’s degree in a relevant field is a plus

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address Formix pvt ltd, Merchant logo Metro Homes Residencies, 117 Colombo - Batticaloa Hwy, Colombo, Sri Lanka
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Job Application Information

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Company Information

Formix

Formix is a leading tech company in Sri Lanka, specializing in innovative software solutions and digital services. With a strong focus on quality and customer satisfaction, Formix offers a range of cutting-edge products tailored to meet the evolving needs of businesses. The company prides itself on its talented team of professionals who are dedicated to delivering top-tier solutions for clients across various industries. Formix is committed to excellence and remains at the forefront of the digital transformation landscape in Sri Lanka.