Customer Service Representative (English-Remote) – Alpha-CX Alpha Intelligent Technology Co.LTD in Sri Lanka
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Alpha-CX Alpha Intelligent Technology Co.LTD is thrilled to announce job openings for the position of Customer Service Representative（English-Remote） in the Sri Lanka area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Other skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Alpha-CX Alpha Intelligent Technology Co.LTD, we operate in the Technology, Information and Internet, E-Learning Providers, Appliances, Electrical, & Electronics Manufacturing industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Alpha-CX Alpha Intelligent Technology Co.LTD.
Job Information
| Company: | Alpha-CX Alpha Intelligent Technology Co.LTD |
| Position: | Customer Service Representative (English-Remote) |
| Job Location Type: | Remote |
| Region: | Sri Lanka |
| Education: | Confidential |
| Job Function: | Other |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Appliances, E-Learning Providers, Electrical, Electronics Manufacturing, Information and Internet, Technology |
Job Description
Alpha CX is a leading Business Process Outsourcing (BPO) company specializing in providing exceptional customer support services across various industries. We are currently seeking individuals to join our team as Customer Service Representatives.
The Role:
- Handling inbound calls and emails professionally
- Resolving customer inquiries and ensuring satisfaction
- Collaborating with internal teams for order processing
- Escalating customer feedback when needed
Ideal Profile:
- 1+ year experience in Customer Service or Customer Success
- Technical background is a must
- Excellent communication skills
- Strong team player and detail-oriented
What’s on Offer?
- Work with top talent
- Opportunities for learning and growth
- Make a positive impact
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Region | Sri Lanka |
| Full Address | Alphasonic Technologies (Pvt) Ltd, No 07, Araliya Gardens, Old Nawala Rd, Colombo 10100, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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