Customer Service Representative – Adams BPO in Colombo, Western Province
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Adams BPO is currently seeking applicants for the position of Customer Service Representative in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Adams BPO operates within the Business Consulting and Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Adams BPO |
| Position: | Customer Service Representative |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Business Consulting and Services |
Job Description
Company Description
Adams BPO is a leading provider of business process outsourcing (BPO) services, located in Colombo. Specializing in innovative, digital-led solutions for various industries, we excel in finance, accounting, procurement, customer services, and HR solutions.
Role Description
This full-time role entails providing top-notch customer support, ensuring satisfaction, and creating positive experiences. Responsibilities include addressing inquiries, resolving issues, and building strong client relationships.
Qualifications
- Call Center Experience
- Customer Satisfaction
- Excellent Communication Skills
- Strong Problem-Solving Abilities
- Detail-Oriented
- Work Well Under Pressure
- Organizational Skills
- Experience in Similar Role a Plus
- Additional Languages Fluency a Plus
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | No.6 1/1 4th Floor, Adams Bpo, Joseph's Ln, Colombo 00400, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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