Customer Service Process Associate – HCLTech in Colombo, Western Province
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HCLTech is currently accepting applications for the position of Process Associate - Customer Service in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Customer Service skills and have a minimum of Associate in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
HCLTech operates within the Telecommunications, Outsourcing and Offshoring Consulting, & Oil and Gas industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | HCLTech |
| Position: | Customer Service Process Associate |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Customer Service |
| Seniority Level: | Associate |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting, Telecommunications, Telephone Call Centers |
Job Description
• Live CHAT support team that respond to web-based customer inquiries and complaints
• Answer incoming customer contacts via live chat regarding product problems, and general customer concerns
• Resolve problems by clarifying the customer complaint and provide the best solution
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | HCL Technologies Lanka, 00200 Glennie St, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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