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Customer Service Executives – Scicom Lanka – Pvt Ltd in Colombo, Western Province

Scicom Lanka - Pvt Ltd
Published 2 months ago

Company Scicom Lanka - Pvt Ltd is offering job opportunities for the position of Customer Service Executives in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around රු. 16,000 - රු. 38,000 (per Month). However, the salary may vary depending on the company's decision.

Scicom Lanka - Pvt Ltd operates in the Outsourcing and Offshoring Consulting industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Scicom Lanka – Pvt Ltd
Position:Customer Service Executives
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 16.000 - LKR 37.500 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Scicom is a leading BPO provider offering multi-lingual support, CX services, and more with over 20 years of experience. We are seeking Customer Service Executives to deliver exceptional service and uphold our company image.

  1. Role and Responsibilities:
    • Provide customer care support and information.
    • Promote a positive company image.
    • Respond to customer inquiries efficiently.
    • Troubleshoot and follow-up on complaints.
    • Handle inquiries promptly and professionally.
  2. Requirements:
    • High Customer Service orientation.
    • Proficiency in English.
    • Good conversation handling skills.
    • Acceptable typing speed (35+ words per minute).
    • Ability to multitask and communicate effectively.
    • Understanding of contact center processes.
    • Problem-solving and teamwork skills.
    • Computer literate with Microsoft Office skills.
    • Advanced Level Examination completion is a plus.

If you meet the above requirements, send your CV to [email protected].

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address Scicom Lanka (Private) Limited, 466 Galle Rd, Colombo 00300, Sri Lanka
Google Map Google Map

Job Application Information

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Company Information

Scicom Lanka – Pvt Ltd

Scicom Lanka – Pvt Ltd is a leading business process outsourcing company based in Sri Lanka. With a strong focus on delivering high-quality services to clients worldwide, Scicom Lanka offers a wide range of solutions such as customer service, technical support, and back-office operations. The company is known for its innovative approach, cutting-edge technology, and commitment to excellence. Scicom Lanka has earned a reputation for reliability and efficiency, making it a preferred partner for businesses looking to outsource their operations. With a dedicated team of professionals, Scicom Lanka continues to set industry standards in the outsourcing sector.