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Customer Service Executive – Threely Technologies in Colombo, Western Province

Threely Technologies
Published 8 months ago

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Threely Technologies is currently accepting applications for the position of Customer Service Executive in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Threely Technologies operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Threely Technologies
Position:Customer Service Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Salary:LKR 15.500 - LKR 39.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Threely Technologies is seeking a dedicated and dynamic Customer Service Executive to join our growing team. The ideal candidate will serve as a crucial point of contact, ensuring top-notch service for our valued clients in the USA. Responsibilities include promptly addressing inquiries, resolving issues, and collaborating with teams to enhance customer satisfaction.

Key Responsibilities:

  • Handle client inquiries promptly and effectively
  • Resolve customer issues efficiently, escalating as needed
  • Maintain detailed client records and collaborate with teams
  • Stay informed about product offerings and meet service standards

Requirements:

  • Ability to work within USA time zone
  • Fluency in English and strong communication skills
  • Proven customer service experience and adaptability
  • Proficiency in CRM systems and proactive customer approach

What We Offer:

  • Work with a diverse global clientele
  • Supportive work environment with growth opportunities
  • Competitive compensation and benefits
  • Continuous learning and development

Threely Technologies promotes diversity and inclusivity. Qualified candidates meeting requirements and time zones are encouraged to apply.

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
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Job Application Information

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Company Information

Threely Technologies

Threely Technologies is a pioneering tech company based in Sri Lanka, specializing in cutting-edge software development and innovative solutions. With a strong focus on research and development, Threely is known for creating bespoke software products that cater to a wide range of industries. Their team of skilled professionals is dedicated to delivering high-quality, tailor-made solutions to meet the unique needs of their clients. Threely Technologies is committed to staying at the forefront of technology trends and providing state-of-the-art solutions to drive digital transformation for businesses.