Customer Service Executive – Mind Plus in Colombo, Western Province

Mind Plus is currently seeking applicants for the position of Customer Service Executive in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Mind Plus operates within the Business Consulting and Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:	Mind Plus
Position:	Customer Service Executive
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Seniority Level:	Entry level
Salary:	LKR 15.000 - LKR 35.000 per Month
Job Type:	Full-time
Industry:	Business Consulting and Services

Job Description

Job Summary:

We are seeking a proactive Customer Service Executive to enhance the shopping experience at a premier mall in Colombo. You will maintain international service standards, handle day-to-day operations, and provide exceptional customer support. Responsibilities include managing the Customer Service Desk, resolving issues, and collaborating with stakeholders for a welcoming environment. Your insights will guide improvements in the customer journey.

Key Responsibilities:

• Enhance customer experience and provide comprehensive reports.
• Monitor mall areas to maintain international standards.
• Manage the Customer Service Desk efficiently.
• Collaborate with teams for seamless operations and service.

Qualifications:

• Prior experience in customer service, retail, or hospitality.
• Excellent communication skills in English and Sinhala/Tamil.
• Strong problem-solving and conflict resolution abilities.
• Ability to work in a fast-paced environment.
• Friendly, professional demeanor and basic computer skills.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address

Province	Western Province
City	Colombo
Full Address	Mind Plus (Pvt) Ltd, 425/3-1/1 Thimbirigasyaya Rd, Colombo 00500, Sri Lanka
Google Map	Google Map