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Customer Service Executive – Formix in Rajagiriya, Western Province

Formix
Published 6 months ago

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Formix is currently accepting applications for the position of Customer Service Executive in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Formix operates within the Human Resources Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Formix
Position:Customer Service Executive
Region:Rajagiriya - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Salary:LKR 18.000 - LKR 40.000 per Month
Job Type:Full-time
Industry:Human Resources Services

Job Description

Company Description

Formix Pvt Ltd is a distinguished HR solutions company with a proven track record of two years in the industry. We specialize in tailoring strategic HR services to meet the unique needs of our clients, helping them recruit, retain, and develop top talent. With a commitment to excellence, Formix Pvt Ltd is your trusted partner in navigating the ever-evolving landscape of human resources.

Role Description

This is a full-time remote role for a Customer Service Executive. The Customer Service Executive will be responsible for providing excellent customer support and ensuring customer satisfaction. The day-to-day tasks include handling customer inquiries, resolving complaints, providing product information, and managing customer relationships.

Qualifications

  • Strong Interpersonal Skills
  • Customer Satisfaction and Customer Support
  • Experience in Customer Service Management
  • Excellent verbal and written communication skills
  • Ability to empathize with customers and provide effective solutions
  • Proficiency in computer systems and CRM software
  • Ability to work independently and remotely
  • Prior experience in the HR industry is a plus
  • Bachelor’s degree in Business Administration, Communication, or related field

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Rajagiriya
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Job Application Information

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Company Information

Formix

Formix is a leading tech company in Sri Lanka, specializing in innovative software solutions and digital services. With a strong focus on quality and customer satisfaction, Formix offers a range of cutting-edge products tailored to meet the evolving needs of businesses. The company prides itself on its talented team of professionals who are dedicated to delivering top-tier solutions for clients across various industries. Formix is committed to excellence and remains at the forefront of the digital transformation landscape in Sri Lanka.