Customer Service Executive – DHL Express in Colombo, Western Province
DHL Express is currently seeking applicants for the position of Customer Service Executive in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Other skills and have a minimum of Executive in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
DHL Express operates within the Transportation, Logistics, & Supply Chain and Storage industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | DHL Express |
| Position: | Customer Service Executive |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Other |
| Seniority Level: | Executive |
| Job Type: | Full-time |
| Industry: | Logistics, Supply Chain and Storage, Transportation |
Job Description
- Under direct supervision, provide administrative support for inbound/ outbound phone calls, emails, web-based chats/instant messaging, and multiple forms of voice and data-centric communication related to customer service
- Administer simple customer requests such as inquiries, orders, service requirements and complaints over calls, emails, web-based chats/instant messaging
- Undertake assigned tasks related to sales, service, and customer satisfaction via phone, emails, web-based chats/instant messaging
- Share information to service standard customer queries generated on the telephone, emails, web-based chats/instant messaging
- Provide product/service-related information to respond to customer inquiries
- Perform generally repetitive routine tasks such as data gathering, entering, and validation
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | DHL Express Service Point, 148 Vauxhall St, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
