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Customer Service Executive – Aramex in Colombo, Western Province

Aramex
Published 7 months ago

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Aramex is currently accepting applications for the position of Customer Service Executive in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Aramex operates within the Transportation, Logistics, & Supply Chain and Storage industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Aramex
Position:Customer Service Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Logistics, Supply Chain and Storage, Transportation

Job Description

Company Description

Aramex is a global logistics network with over 600 offices in more than 70 countries, offering logistics services worldwide. We prioritize innovation and sustainability, committing to reducing emissions with renewable energy and electric vehicles.

Key responsibilities:

  • Provide excellent customer service and manage key accounts.
  • Respond to customer inquiries, solve problems, and ensure customer satisfaction.
  • Coordinate with different departments to meet customer needs.

Key requirements:

  • Experience in customer service.
  • Strong telephone etiquettes and English proficiency.
  • Logistics industry exposure preferred.
  • Team player with problem-solving skills.
  • Computer literacy.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address Aramex, Colombo Dr. Danister De Silva Mawatha 745/50, 1/1, Dr. Danister De Silva Mawatha, Colombo 9, Colombo 00900, Sri Lanka
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Job Application Information

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Company Information

Aramex

Aramex is a leading global provider of comprehensive logistics and transportation solutions headquartered in Sri Lanka. With a strong presence in over 60 countries, Aramex offers a wide range of services including courier, express, freight, and supply chain management. Known for its innovative technology-driven approach, Aramex is committed to delivering high-quality services to meet the evolving needs of businesses and individuals worldwide. The company’s efficient network and focus on sustainability make it a trusted partner for reliable and cost-effective logistics solutions.