Customer Service Coordinator – Finder Recruitment in Colombo, Western Province
Company Finder Recruitment is offering job opportunities for the position of Customer Service Coordinator in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 17,000 - රු. 36,000 (per Month). However, the salary may vary depending on the company's decision.
Finder Recruitment operates in the Human Resources Services industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Finder Recruitment |
| Position: | Customer Service Coordinator |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Salary: | LKR 17.000 - LKR 36.000 per Month |
| Job Type: | Full-time |
| Industry: | Human Resources Services |
Job Description
Devising and maintaining office systems, including data management and filing
Screening phone calls, inquiries and requests, and handling them when appropriate
Organizing and maintaining diaries and making appointments
Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests
Producing documents, briefing papers, reports, and presentations
Organizing and attending meetings and ensuring the manager is well prepared for meetings
Liaising with clients, suppliers, and other staff
Oversee all client interactions to ensure service requirements are met and address any issues promptly
Create reports for client satisfaction, recommend areas for improvement, and present findings at monthly meetings
Work with sales employees, providing support, guidance, and demonstrating service techniques
Analyze sales reports and client account information to enhance service delivery
Facilitate communication between management and sales team for improved coordination
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
