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Customer Relationship Officer – SPM in Batticaloa, Eastern Province

SPM
Published 2 months ago

SPM is currently accepting applications for the position of Customer Relationship Officer in the Eastern Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Finance and Sales skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

SPM operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:SPM
Position:Customer Relationship Officer
Region:Batticaloa - Eastern Province, Eastern Province
Education:Confidential
Job Function:Finance and Sales
Seniority Level:Entry level
Salary:LKR 16.000 - LKR 37.500 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Position: Customer Relationship Officer

Company: SPM

Location: Batticaloa, Sri Lanka

Are you passionate about customer service and relationship management? Join our team in Batticaloa as a Customer Relationship Officer.

Key Responsibilities:

  • Build and maintain strong relationships with customers.
  • Address customer inquiries and provide prompt solutions.
  • Coordinate with internal teams for seamless service.
  • Prepare reports on feedback and assist in improvement strategies.

Requirements:

  • Proficiency in English is a must.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple customer accounts with excellence.
  • Prior customer-facing role experience is advantageous.

Note: If you are not willing to relocate to Batticaloa, please do not apply.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Eastern Province
City Batticaloa
Full Address SPM, No: 57 Lloyd's Ave, Batticaloa 30000, Sri Lanka
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Job Application Information

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Company Information

SPM

SPM is a prominent tech company based in Sri Lanka, specializing in innovative IT solutions for businesses worldwide. With a strong focus on cutting-edge technology, SPM offers a range of services including software development, digital marketing, and IT consultancy. The company is known for its commitment to quality, reliability, and customer satisfaction. SPM’s team of dedicated professionals are experts in their field, ensuring every client receives tailor-made solutions to meet their specific needs. As a market leader in Sri Lanka, SPM continues to push boundaries and drive digital transformation for businesses of all sizes.