Customer Relationship Management Analyst – Acuity Knowledge Partners in Colombo, Western Province
Acuity Knowledge Partners is thrilled to announce job openings for the position of Customer Relationship Management Analyst in the Western Province area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Customer Service, Management, & Project Management skills and a minimum of Associate in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Acuity Knowledge Partners, we operate in the Financial Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Acuity Knowledge Partners.
Job Information
| Company: | Acuity Knowledge Partners |
| Position: | Customer Relationship Management Analyst |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Customer Service, Management, Project Management |
| Seniority Level: | Associate |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | Financial Services |
Job Description
Education/ Experience and Skills Requirement:
- Willingness to work in the UK shift
- Degree in Computer Science, Statistics, Project Management, MIS, or related field
- 2 years’ experience in operational coordination/management, including calendar management
- Excellent communication skills, both written and oral
- Sound project coordination/management skills
- Knowledge of Python, Advanced Excel, SQL, and ERP/CRM platforms will be an advantage
- Willingness to learn and adapt, ability to work independently, and positive attitude
- Ability to multi-task and meet deadlines
Responsibilities:
- Manage calendars and ensure well-attended meetings
- Coordinate with stakeholders for events/meetings
- Collate meeting notes and upload into systems
- Maintain CRM platforms and data accuracy
- Handle CRM system administration tasks
- Identify system/process enhancements
- Assist in designing and implementing new processes
- Own operational tasks and CRM activities
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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