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Customer Relationship Management Administrator – Lanka Talents in Colombo, Western Province

Lanka Talents
Published 4 hours ago

Lanka Talents is currently accepting applications for the position of Customer Relationship Management Administrator in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Business Development and Sales skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Lanka Talents operates within the Human Resources Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Lanka Talents
Position:Customer Relationship Management Administrator
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Business Development and Sales
Seniority Level:Entry level
Salary:LKR 18.000 - LKR 40.000 per Month
Job Type:Full-time
Industry:Human Resources Services

Job Description

Job Description: CRM Administrator

In this role, you’ll oversee daily CRM activities, ensuring efficient client management, timely client communication, and helping the team to meet their targets. Working closely with Sales Team Leaders and Managers, you will provide valuable feedback to enhance team performance and play a key role in our team’s growth and success. If you’re ready to make an impact in a dynamic environment, apply now.

Main Responsibilities:

  • Monitor new leads and clients effectively.
  • Provide support and guidance to sales agents.
  • Train new employees to use the CRM system.
  • Prepare and distribute regular reports.
  • Maintain a clean and organized client database.
  • Monitor and Analyze traffic data.
  • Perform other ad hoc tasks.

Qualifications:

  • Fluent in English both verbally and written.
  • Good knowledge of Microsoft Suite, especially Excel.
  • Previous experience in a similar role, in the financial industry or Back Office/CRM departments is an advantage.
  • A team player with multitasking abilities in a fast-paced environment.
  • Self-motivated and can work under pressure.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address Lanka Talents Creation (Pvt) Ltd, 47 Ananda Coomaraswamy Mawatha, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

Lanka Talents

Lanka Talents is a leading talent agency based in Sri Lanka, dedicated to connecting skilled professionals with top companies and organizations. With a focus on providing exceptional recruitment services, Lanka Talents offers a diverse range of talent solutions to meet the varied needs of both employers and job seekers. The company’s experienced team ensures a seamless recruitment process, fostering successful partnerships and career opportunities. Lanka Talents is committed to driving growth and innovation in the Sri Lankan workforce, making it a trusted resource for talent acquisition and development.