Customer Relationship Executive – mymech Sri Lanka in Colombo, Western Province
mymech Sri Lanka is currently accepting applications for the position of Customer Relationship Executive in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
mymech Sri Lanka operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | mymech Sri Lanka |
| Position: | Customer Relationship Executive |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Salary: | LKR 17.000 - LKR 36.000 per Month |
| Job Type: | Full-time |
| Industry: | Vehicle Repair and Maintenance |
Job Description
Company Description: mymech Sri Lanka is the first online platform in Sri Lanka that allows you to select a trustworthy mechanic or garage and easily book car services or breakdown assistance with just a few clicks. Located in Colombo, we simplify the process of finding a mechanic anywhere in Sri Lanka and having car repairs expertly done.
Role Description: The Customer Relationship Management (CRM) Specialist will oversee and enhance customer relationships through various channels including social media, email, phone, and in-person interactions. This full-time hybrid role, based in Colombo with remote work flexibility, involves close collaboration with the sales, operations, and marketing teams. The specialist will handle customer relationships from initial inquiry to service completion, focusing on boosting customer satisfaction and loyalty through effective communication and analytical skills.
- Strong analytical skills to extract insights from diverse data sources
- Excellent English and Sinhala or Tamil communication skills
- Prior experience in sales or customer service, with a talent for customer retention and generating follow-on business
- Proficiency in CRM tools like Salesforce, HubSpot, or similar platforms
- Robust project management abilities to lead and influence stakeholders positively
- Preferably a Bachelor’s degree in business administration, marketing, or related field
- Preferred experience in the automotive or technology industries and familiarity with Sri Lanka’s car repair sector
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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