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Customer Relations Officer – NTC PVT Limited in Colombo, Western Province

NTC PVT Limited
Published 6 months ago

NTC PVT Limited is thrilled to announce job openings for the position of Customer Relations Officer in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At NTC PVT Limited, we operate in the Machinery Manufacturing industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with NTC PVT Limited.

Job Information

Company:NTC PVT Limited
Position:Customer Relations Officer
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 15.000 - LKR 35.000 per Month
Job Type:Full-time
Industry:Machinery Manufacturing

Job Description

Job description

As a successful hire, you will be tasked to provide excellent customer service to increase customer satisfaction, loyalty, retention, and meet their expectations. The goal is to keep the organization running in an efficient and profitable manner.

Responsibilities

  • Diligently and effectively manage and follow-up sales and record inquiries/complaints from existing customers.
  • Understand customer needs and convert constructive feedback to the management.
  • Continuously seek improvement to enhance personal/team performance and work efficiency.
  • Familiar with the Company’s platform and be up to date on general market conditions.

Requirements

  • Excellent communication skills (written and spoken)
  • Build respect through fostering honest two-way communication.
  • Problem-solving experience/skills.
  • Positive attitude and customer focus.
  • Be organized and detail-oriented.
  • Be reachable round the clock for relationship-managed customers.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
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Job Application Information

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Company Information

NTC PVT Limited

NTC PVT Limited is a leading technology company based in Sri Lanka, providing innovative solutions in IT services and software development. With a strong focus on quality and customer satisfaction, NTC offers a wide range of services including web development, mobile app development, and digital marketing. The company is known for its expertise in creating customized solutions tailored to meet the unique needs of each client. NTC’s team of experienced professionals ensures top-notch quality and timely delivery of projects, making them a trusted partner for businesses looking to enhance their digital presence.