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Customer Experience Specialist – Formix in Nugegoda, Western Province

Formix
Published 8 months ago

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Formix is currently accepting applications for the position of Customer Experience Specialist in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Formix operates within the Human Resources Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Formix
Position:Customer Experience Specialist
Region:Nugegoda - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 17.000 - LKR 36.000 per Month
Job Type:Full-time
Industry:Human Resources Services

Job Description

Company Description Formix Pvt Ltd is a top HR solutions company in Sri Lanka, offering tailored human resource services to leading firms. Join us in our commitment to excellence in HR practices. Role Description We are hiring a full-time Customer Experience Specialist to deliver exceptional service, address inquiries, and resolve complaints. Interact with customers via phone, email, and live chat professionally. Qualifications – Excellent communication and interpersonal skills – Customer service experience – Strong problem-solving abilities – Empathy and professionalism in handling situations – Attention to detail – Team player – Proficient in computer systems – Prior role experience is a plus – Business Administration or related degree preferred

Send your CV and cover letter to [email address] before [deadline date].

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Nugegoda
Full Address 20 1, MIFZ INTERNATIONAL (PVT) LTD, 1 Chandra de Silva Mawatha, Nugegoda, Sri Lanka
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Job Application Information

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Company Information

Formix

Formix is a leading tech company in Sri Lanka, specializing in innovative software solutions and digital services. With a strong focus on quality and customer satisfaction, Formix offers a range of cutting-edge products tailored to meet the evolving needs of businesses. The company prides itself on its talented team of professionals who are dedicated to delivering top-tier solutions for clients across various industries. Formix is committed to excellence and remains at the forefront of the digital transformation landscape in Sri Lanka.