Customer Experience Officer – Dream Team Events in Colombo District, Western Province
Dream Team Events is currently accepting applications for the position of Customer Experience Officer in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Dream Team Events operates within the Events Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Dream Team Events |
| Position: | Customer Experience Officer |
| Region: | Colombo District - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | Events Services |
Job Description
Role:
You will be responsible to design, orchestrate, and improve customer experiences while aligning business operations with a customer-centric approach.
Responsibilities :
- Strategic Mapping of Customer Journey
- Implementing Customer Experience Metrics and Dashboards
- Driving Customer-Centric Operations
- Aligning Customer and Employee Experiences
- Orchestrating Cross-Functional Collaboration
Qualifications :
- Degree or Equivalent professional qualification
- 6 years or more managerial experience and in a similar capacity
- Exceptional negotiation and decision-making skills
- Ability to lead teams and convince stakeholders
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo District |
| Google Map | Google Map |
Job Application Information
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