Customer Experience Manager – Therighttalent.net in Colombo, Western Province
Welcome to our job portal, where Therighttalent.net is offering exciting employment opportunities for the position of Customer Experience Manager in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Administrative, Business Development, & Marketing skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Therighttalent.net, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Administrative and Support Services, Marketing Services, & Consumer Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Therighttalent.net, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Therighttalent.net. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Therighttalent.net |
| Position: | Customer Experience Manager |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Administrative, Business Development, Marketing |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | Consumer Services, Manufacturing, Retail |
Job Description
We are a recruitment company based in Colombo, Sri Lanka, currently seeking a Manager – Customer Experience for a reputable engineering firm in Sri Lanka.
Responsibilities for Manager Customer Experience:
- Develop and implement customer experience strategies aligned with company goals.
- Lead and mentor a team of customer excellence agents.
- Analyze customer feedback for improvement opportunities.
- Ensure a seamless customer journey across departments.
- Resolve complex customer issues promptly and satisfactorily.
- Stay updated on industry trends for continuous improvement.
Requirements:
- Bachelor’s degree in Business Administration or related field.
- Minimum 4 years’ experience in customer experience management.
- Strong leadership and communication skills.
- Proficiency in CRM systems and customer service software.
- Data-driven decision-making ability.
- Passion for exceptional customer service and continuous improvement.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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