Customer Care Officer (Hindi and English Speaking) – Kerner Norland in Colombo, Western Province
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Kerner Norland is currently accepting applications for the position of Customer Care Officer (Hindi and English Speaking) in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Kerner Norland operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Kerner Norland |
| Position: | Customer Care Officer (Hindi and English Speaking) |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Location: Colombo – Sri Lanka
Company: Kerner Norland
Overview:
We are looking for a skilled Customer Care Officer who is fluent in both Hindi and English to be a part of our team at Kerner Norland. The role involves delivering exceptional customer service and assistance across various communication platforms.
Responsibilities:
- Address customer inquiries and issues promptly and professionally.
- Offer precise information on products, services, and company policies.
- Efficiently resolve customer problems and complaints to ensure satisfaction.
- Accurately document customer interactions and transactions.
- Work collaboratively with teammates to find effective solutions for customer issues.
- Keep updated on company offerings, services, and promotions.
Requirements:
- Fluent in Hindi and English (both spoken and written).
- Previous customer service experience is preferred.
- Strong communication and problem-solving abilities.
- Effective multitasking and prioritization skills.
- Proficiency in using customer support tools and systems.
Benefits:
- Competitive salary
- Training opportunities
- Supportive work environment
Application Process:
To apply, kindly send your resume and cover letter showcasing your relevant experience and language proficiency in Hindi and English.
How to Apply:
Send your application to [email protected] / [email protected]
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | 4th Floor, Kerner Norland, 48 Nawam Mawatha, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
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