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Customer Care Manager (Healthcare) – Lkcareers in Colombo, Western Province

Lkcareers
Published 5 months ago

Company Lkcareers is offering job opportunities for the position of Customer Care Manager (Healthcare) in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around රු. 16,000 - රු. 38,000 (per Month). However, the salary may vary depending on the company's decision.

Lkcareers operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Lkcareers
Position:Customer Care Manager (Healthcare)
Region:Colombo - Western Province, Western Province
Education:Confidential
Salary:LKR 16.000 - LKR 37.500 per Month
Job Type:Full-time
Industry:Human Resources Services

Job Description

Are you passionate about delivering exceptional patient care and looking for an opportunity to make a real impact in a healthcare setting? We are seeking a dedicated and experienced Customer Care Manager to join our hospital team.

Designation: Customer Care Manager

Location: Colombo

Key Responsibilities

  • Lead and manage the customer care department to ensure excellent patient services.
  • Develop and implement patient care strategies to enhance patient satisfaction.
  • Handle patient complaints and resolve issues promptly and effectively.
  • Collaborate with medical staff to improve patient care processes.
  • Monitor and analyze patient feedback to identify areas for improvement.

Key Requirements

  • Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
  • Minimum of 5 years of experience in a customer care or patient services role, preferably in a healthcare setting.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Problem-solving skills and a patient-focused mindset.

If you are ready to take on this rewarding challenge, we would love to hear from you at Lkcareers.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address LKcareers, 7 Turnour Rd, Colombo 00800, Sri Lanka
Google Map Google Map

Job Application Information

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Company Information

Lkcareers

Lkcareers is a leading job portal in Sri Lanka, dedicated to connecting job seekers with top employers in the country. With a user-friendly interface, Lkcareers offers a wide range of job opportunities in various industries, providing a platform for career growth and advancement. The platform also offers resources for resume building, interview preparation, and career guidance. Lkcareers strives to facilitate the job search process for both employers and job seekers, making it a valuable resource in the Sri Lankan employment market.