Customer Care Executive – Veracity Group in Nawala, Western Province
Veracity Group is currently accepting applications for the position of Customer Care Executive in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Veracity Group operates within the Business Consulting and Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Veracity Group |
| Position: | Customer Care Executive |
| Region: | Nawala - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
Job Description
About the Role:
We are looking for a motivated individual to join our team as a Customer Care Executive. You will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience. Fluency in English is a must.
Key Responsibilities:
- Respond to customer inquiries via email, chat, and phone.
- Resolve customer issues promptly.
- Provide product information and maintain accurate records.
- Collaborate with teams for customer satisfaction.
- Escalate complex issues when necessary.
Requirements:
- Fluency in English (verbal and written).
- Customer service experience.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and proficient with CRM software.
- Reliable internet connection and home office setup.
Benefits:
- Fully remote work and flexible hours.
- Career growth opportunities.
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Nawala |
| Full Address | Veracity Group, 275 Nawala Rd, Sri Jayawardenepura Kotte 00500, Sri Lanka |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
