Customer Care Executive – Teabush Hotel in Colombo, Western Province
Teabush Hotel is currently accepting applications for the position of Customer Care Executive in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Teabush Hotel operates within the Hospitality industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Teabush Hotel |
| Position: | Customer Care Executive |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Salary: | LKR 18.000 - LKR 40.000 per Month |
| Job Type: | Full-time |
| Industry: | Hospitality |
Job Description
About us:
Tea Bush Hotel, nestled on Single Tree Hill in Nuwara Eliya, showcases the Tudor architecture of Victorian England’s elite. This historic bungalow now offers 10 luxurious rooms blending historic charm with modern comfort.
As a Customer Care Executive, you will be the heart of guest interactions, providing top-tier service and ensuring every guest’s stay is unforgettable.
Key Responsibilities:
- Guest Engagement
- Bookings & Reservations
- Complaint Resolution
- Relationship Building
- Upselling & Cross-selling
Qualifications:
- Experience in customer service or hospitality
- Excellent communication and problem-solving skills
- Diploma or degree in hospitality or related field
- Familiarity with booking platforms is an advantage
What We Offer:
- Competitive salary + commission
- Professional growth opportunities
If you’re passionate about delivering exceptional customer experiences, apply now to join our prestigious hotel.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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