Customer Care Executive – Sterling Aftercare Centre in Nugegoda, Western Province
Sterling Aftercare Centre is thrilled to announce job openings for the position of Customer Care Executive in the Western Province area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Sterling Aftercare Centre, we operate in the Vehicle Repair and Maintenance industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sterling Aftercare Centre.
Job Information
| Company: | Sterling Aftercare Centre |
| Position: | Customer Care Executive |
| Region: | Nugegoda - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Salary: | LKR 17.000 - LKR 36.000 per Month |
| Job Type: | Full-time |
| Industry: | Vehicle Repair and Maintenance |
Job Description
Sterling Automobiles Lanka is the sole authorized franchised service provider for vehicles exported by Sterling Japan, offering the Sterling Aftercare Guarantee at five centers Island-wide.
We seek a dynamic Customer Care Executive to join our team, responsible for planning, managing, and maintaining customer satisfaction through various departments.
Responsibilities
- Collaborate with managers to plan and direct organizational work.
- Rotate through marketing, sales, and customer service departments to gain insight.
- Analyze trends and recommend actions to manage business situations.
- Prepare and analyze daily, weekly, and monthly customer satisfaction reports.
- Handle customer complaints and maintain records.
- Assist front office and call center representatives when needed.
- Update customer care management on complaints, concerns, and feedback.
Qualifications
- Bachelor’s degree or professional qualification from a recognized institution.
- Minimum 2 years’ experience in a similar role.
- Auto maintenance or automobile company background is a plus.
- Proficient in MS Office, especially in Excel.
- Excellent communication skills in English and Sinhala.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Nugegoda |
| Full Address | Sterling Automobiles Lanka (Pvt) Ltd, 193 Udahamulla Station Rd, Nugegoda 10250, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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