Customer Care Executive – MegaPay (Pvt) Ltd. – Pay&Go in Colombo, Western Province

MegaPay (Pvt) Ltd. - Pay&Go is thrilled to announce job openings for the position of Customer Care Executive in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At MegaPay (Pvt) Ltd. - Pay&Go, we operate in the Financial Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with MegaPay (Pvt) Ltd. - Pay&Go.

Job Information

Company:	MegaPay (Pvt) Ltd. – Pay&Go
Position:	Customer Care Executive
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Seniority Level:	Entry level
Salary:	LKR 17.000 - LKR 36.000 per Month
Job Type:	Full-time
Industry:	Financial Services

Job Description

MegaPay (Pvt) Ltd., operating under the brand name “Pay&Go”, is a leader in outsourced payment collection in Sri Lanka. We offer a reliable, convenient, safe, and easy bill payment service through our island-wide network of payment kiosks, Universal Android POS Terminals, mobile app, and webpage.

Role Description

This is a full-time on-site role as a Customer Care Executive located in Colombo. Responsibilities include resolving customer inquiries, managing and resolving complaints, updating customer accounts, and conducting sales activities.

Qualifications

• Customer Support, Satisfaction, and Service skills
• Excellent Communication skills
• Experience in the payment industry is a plus
• Familiarity with the Sri Lankan payment landscape
• Ability to work in a fast-paced, customer-focused environment
• Proficiency in Microsoft Office Packages

Remuneration

Base salary: LKR 40,00 + Incentive: LKR 10,00 (based on performance) = Total LKR 50,00. After probation, the base salary may increase by LKR 5,00, LKR 10,00, or LKR 15,00 based on performance evaluation.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
Full Address	MEGAPAY (Pvt) Ltd, 251 Bernard Soysa Mawatha, Colombo 00500, Sri Lanka
Google Map	Google Map