Customer Care Executive – Future Labs Group of Company Pvt Ltd in Malabe, Western Province
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Future Labs Group of Company Pvt Ltd is currently accepting applications for the position of Customer Care Executive in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Future Labs Group of Company Pvt Ltd operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Future Labs Group of Company Pvt Ltd |
| Position: | Customer Care Executive |
| Region: | Malabe - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Company Description: Future Labs Group of Company Pvt Ltd specializes in advanced educational infrastructure, language training platforms, and AI-integrated solutions.
Role Description:
- Handle customer inquiries via phone, email, and chat to resolve issues effectively.
- Provide product information, troubleshoot problems, and maintain accurate records.
- Collaborate with departments to ensure customer needs are met.
Requirements:
- Proficiency in Tamil, English, and Sinhala languages.
- Excellent communication and interpersonal skills.
- Empathetic, patient, and efficient multitasker.
- Minimum one year of call center experience, with knowledge in call center management systems.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Malabe |
| Full Address | Level 2, Future Labs, 387 Athurugiriya Rd, Malabe 10118, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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