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Customer Care Executive – Formix in Colombo, Western Province

Formix
Published 2 months ago

Welcome to our job portal, where Formix is offering exciting employment opportunities for the position of Customer Care Executive in the Western Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Human Resources Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Formix, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Formix. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Formix
Position:Customer Care Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Job Type:Full-time
Industry:Human Resources Services

Job Description

Company Description

Formix Pvt Ltd is a distinguished HR solutions company with a proven track record of two years in the industry. We specialize in providing comprehensive human resource solutions to leading companies in Sri Lanka, tailoring strategic HR services to meet their unique needs.

Role Description

This is a full-time on-site role. As a Customer Care Executive, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering excellent customer service. You will be responsible for effective communication with customers, both verbally and in writing, and for driving sales through excellent customer interactions.

Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Strong communication skills, both verbal and written
  • Sales skills
  • Excellent interpersonal skills
  • Ability to handle and resolve customer complaints
  • Attention to detail and problem-solving skills
  • Ability to work well in a team
  • Prior experience in customer service or a related field is a plus

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address Formix Pvt Ltd, 14 Sir Baron Jayathilake Mawatha, Colombo 00100, Sri Lanka
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Job Application Information

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Company Information

Formix

Formix is a leading tech company in Sri Lanka, specializing in innovative software solutions and digital services. With a strong focus on quality and customer satisfaction, Formix offers a range of cutting-edge products tailored to meet the evolving needs of businesses. The company prides itself on its talented team of professionals who are dedicated to delivering top-tier solutions for clients across various industries. Formix is committed to excellence and remains at the forefront of the digital transformation landscape in Sri Lanka.