Client Services Executive – createx in Colombo, Western Province

createx is currently accepting applications for the position of Client Services Executive in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Marketing and Sales skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

createx operates within the Advertising Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	createx
Position:	Client Services Executive
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Marketing and Sales
Seniority Level:	Mid-Senior level
Salary:	LKR 17.000 - LKR 36.000 per Month
Job Type:	Full-time
Industry:	Advertising Services

Job Description

Shaping the Digital Future of Brands Everywhere

About Us:

With over 20 years of experience, Createx Agency leads in personal and corporate brand growth. Join us in helping creators and businesses achieve their full potential through innovative solutions. We value creativity and exceptional service to ensure our clients excel in the digital landscape.

Job Summary:

We’re looking for a Client Services Executive with three years of experience to provide exceptional service to our clients. You’ll handle inquiries, offer solutions, and ensure smooth client interactions through various channels.

Responsibilities:

• Provide professional client support via phone, email, and live chat.
• Efficiently handle inquiries across multiple platforms.
• Analyze client concerns and provide tailored solutions.
• Maintain detailed records in our CRM system.
• Collaborate internally for client satisfaction and process enhancements.

Qualifications:

• Minimum one year of client services experience.
• Strong multitasking skills.
• Excellent English communication skills.
• Empathy and adaptability towards diverse client needs.
• Client services certifications are a plus.

Please note: Background checks are part of our hiring process, treated with strict confidentiality for employment purposes.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address

Province	Western Province
City	Colombo
Google Map	Google Map