Client Relationship Manager – SRP International in Colombo, Western Province

SRP International is currently seeking applicants for the position of Client Relationship Manager in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Sales and Business Development skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

SRP International operates within the Investment Management industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

We are seeking a meticulous and proactive Onboarding Specialist to manage the end-to-end onboarding processes for clients across diverse service sectors. The ideal candidate will have a strong understanding of regulatory standards in Company Secretary, Financial Services, HR Consultancy, and Research and Business Planning, along with excellent communication and problem-solving skills.

Responsibilities:

• Oversee end-to-end onboarding and off-boarding processes for clients in diverse service sectors.
• Collaborate closely with internal teams to gather required documentation and information.
• Ensure client documentation complies with regulatory standards in respective service areas.
• Act as the primary point of contact for clients during the onboarding phase.
• Address and resolve client concerns or issues promptly.
• Proactively identify and mitigate potential challenges.
• Identify opportunities to enhance and streamline the client onboarding process.
• Collaborate with cross-functional teams to implement improvements.
• Assist management as required in various tasks to contribute to the overall efficiency and success of the organization.
• Engage in follow-ups with leads and convert them into clients.

Requirements:

• Bachelor’s degree in Business or a related field.
• 2 – 4 years of proven experience in client relationship management within a BPO or related industry.
• Detail-oriented with a focus on accuracy and completeness.
• Problem-solving abilities and the capacity to thrive in a dynamic environment.
• Proficiency in relevant software and tools.
• Strong interpersonal and communication skills.
• Should possess a go-getter attitude.

Apply Now:

• An attractive remuneration package well above industry standards awaits the right candidates.
• Please email your CV to [email protected] & and mention the post applied for clearly in the subject line of the email. Your CV should reach us within 14 days of this advertisement.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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