Call Center Team Leader – Hatton National Bank PLC in Colombo District, Western Province
Hatton National Bank PLC is currently accepting applications for the position of TEAM LEADER - CALL CENTRE in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Customer Service and Other skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Hatton National Bank PLC operates within the Telephone Call Centers industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Hatton National Bank PLC |
| Position: | Call Center Team Leader |
| Region: | Colombo District - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Customer Service and Other |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.000 - LKR 35.000 per Month |
| Job Type: | Full-time |
| Industry: | Telephone Call Centers |
Job Description
Your job will be to ensure our customers receive top-notch service by supporting center staff in delivering excellent customer service. Team Leaders must have a strong grasp of call center technology to address technical issues efficiently. Coaching, mentoring, and exceptional communication skills are essential as you oversee call center employees. Analyzing data to identify customer calling trends and proposing solutions to enhance service quality are also key responsibilities.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo District |
| Full Address | VVG6+383 Hatton National Bank, Galle Rd, Colombo, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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