SriLankaJob.org

Call Center Representative – Janashakthi Group in Colombo, Western Province

Janashakthi Group
Published 6 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Janashakthi Group is thrilled to announce job openings for the position of Call Center Representative in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Janashakthi Group, we operate in the Investment Management industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Janashakthi Group.

Job Information

Company:Janashakthi Group
Position:Call Center Representative
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 15.800 - LKR 38.000 per Month
Job Type:Full-time
Industry:Investment Management

Job Description

Job Summary:

We are seeking enthusiastic and customer-focused Call Centre Representatives to join our dynamic team. Responsibilities include handling inbound and outbound calls, providing excellent customer service, and resolving inquiries promptly in a fast-paced environment.

Key Responsibilities:

  • Handle calls courteously and professionally
  • Respond to inquiries accurately and timely
  • Resolve complaints for customer satisfaction
  • Maintain detailed customer records
  • Provide product information and achieve performance targets

Qualifications:

  • High school diploma or equivalent
  • Excellent communication skills and attention to detail
  • Ability to multitask and use computer systems
  • Customer-focused with flexibility in working hours

What We Offer:

  • Competitive salary and benefits
  • Career advancement opportunities and training programs
  • Supportive work environment and employee recognition

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address Janashakthi Insurance PLC, 75 Kumaran Ratnam Rd, Colombo, Sri Lanka
Google Map Google Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Applying for Free Jobs is free of charge.

If you find a vacancy that indicates fraud, please report it to us.

Company Information

Janashakthi Group

Janashakthi Group is a prominent conglomerate based in Sri Lanka, with diverse business interests spanning insurance, financial services, and real estate. The company is known for its commitment to innovation and customer-centric approach. Established in 1994, Janashakthi has grown to become a trusted name in the industry, offering a wide range of products and services to meet the evolving needs of its customers. With a strong focus on sustainability and corporate social responsibility, Janashakthi Group continues to contribute positively to the growth and development of Sri Lanka.