Call Center Representative – HNB FINANCE in Colombo, Western Province

HNB FINANCE is currently accepting applications for the position of Call Center Representative in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

HNB FINANCE operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	HNB FINANCE
Position:	Call Center Representative
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Salary:	LKR 18.000 - LKR 40.000 per Month
Job Type:	Full-time

Job Description

The Job:

• Ability to ensure excellent levels of customer service are delivered and provide comprehensive product and service details to all clients.

• Attending to Inbound/Outbound calls and non-voice contacts of the customer, professionally and responding to customer inquiries and complaints as per the defined standards and requirements.

• Competence to recording details of inquiries, complaints, comments/responses, and action taken.

• Must possess good telephone etiquette, energy, friendliness, and client orientation.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
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