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Call Center Executive – Formix in Colombo, Western Province

Formix
Published 3 months ago

Formix is thrilled to announce job openings for the position of Call Center Executive in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Business Development and Sales skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Formix, we operate in the Human Resources Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Formix.

Job Information

Company:Formix
Position:Call Center Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Business Development and Sales
Seniority Level:Entry level
Job Type:Full-time
Industry:Human Resources Services

Job Description

Company Description

Formix Pvt Ltd is a distinguished HR solutions company based in Colombo, with a proven track record of two years in the industry. Specializing in tailoring strategic HR services, Formix provides comprehensive human resource solutions to leading companies in Sri Lanka.

Role Description

This is a full-time on-site role. The Call Center Executive will be responsible for customer support, service, communication, contact centers, and sales on a day-to-day basis.

Qualifications

  • Customer Support, Customer Service, and Communication skills
  • Contact Centers and Sales skills
  • Strong interpersonal skills and ability to effectively communicate with customers
  • Experience in a call center or customer service environment
  • Ability to handle high volume calls and prioritize tasks
  • Results-driven with a focus on customer satisfaction
  • Proficiency in CRM software is a plus
  • Minimum of a high school diploma; additional certifications in customer service is beneficial

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address Formix Pvt Ltd, 14 Sir Baron Jayathilake Mawatha, Colombo 00100, Sri Lanka
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Job Application Information

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Company Information

Formix

Formix is a leading tech company in Sri Lanka, specializing in innovative software solutions and digital services. With a strong focus on quality and customer satisfaction, Formix offers a range of cutting-edge products tailored to meet the evolving needs of businesses. The company prides itself on its talented team of professionals who are dedicated to delivering top-tier solutions for clients across various industries. Formix is committed to excellence and remains at the forefront of the digital transformation landscape in Sri Lanka.