Business Process Outsourcing – iTelaSoft in Colombo, Western Province
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Welcome to our job portal, where iTelaSoft is offering exciting employment opportunities for the position of Business Process Outsourcing in the Western Province area. We are currently seeking Internship candidates.
We are looking for individuals who possess excellent Management and Manufacturing skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At iTelaSoft, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with iTelaSoft, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with iTelaSoft. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | iTelaSoft |
| Position: | Business Process Outsourcing |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Management and Manufacturing |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.800 - LKR 38.000 per Month |
| Job Type: | Internship |
| Industry: | IT Services and IT Consulting |
Job Description
We are seeking a motivated and detail-oriented Business Process Outsourcing (BPO) Intern to join our team at iTelaSoft. The BPO Intern will support the BPO team in managing outsourcing operations, gaining hands-on experience in business process management, vendor management, and project coordination. This internship offers an excellent opportunity for professional development and learning in a dynamic business environment.
Key Responsibilities:
- Perform data entry tasks and assist in analyzing outsourcing performance metrics.
- Support Customer Operations Management and the wider business.
- Email generated reports to the management team.
- Follow process document to update assets for dispatch.
- Ensure accurate and timely asset management.
- Utilize Microsoft Office Package for call evaluation and feedback.
- Respond to reviews using example responses.
Core Competencies Required:
- HND or equivalent with excellent communication skills.
- Bachelor’s degree in a related field is an advantage.
- Experience in MS Excel Power Query, Pivot Tables, or Salesforce.
- Comfortable using Microsoft Office Package.
- Previous analytical experience with attention to detail.
- Strong time management and telephone skills.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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