Business Operations Manager – IFS assyst in Colombo, Western Province

IFS assyst is currently accepting applications for the position of Business Operations Manager in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Management and Manufacturing skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

IFS assyst operates within the Software Development industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	IFS assyst
Position:	Business Operations Manager
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Management and Manufacturing
Seniority Level:	Mid-Senior level
Salary:	LKR 18.000 - LKR 40.000 per Month
Job Type:	Full-time
Industry:	Software Development

Job Description

Oversee the development, implementation, and maintenance of Enterprise Service Management (ESM) applications. ServiceNow and Atlassian

Collaborate with management to establish the business needs of ESM

Lead and mentor a team of Technical experts and Business Analysts, fostering a culture of innovation, collaboration, and continuous improvement.

Stakeholder and supplier relationship management

Develop project plans, timelines, and budgets

Facilitate collaboration between various internal departments

Maintain close collaboration with Scrum Master

Analyze and refine operational processes related to the services, aiming to enhance user experience, optimize workflows, and ensure scalability.

Identify potential risks associated with services and implement proactive measures to mitigate them, ensuring service continuity and compliance.

Strive to establish procedures and continually improve them to attain efficiency

Monitor the performance and capacity utilization of the services.

Coordinate regular system maintenance, upgrades, and releases

Create and maintain process and configuration documentation for services in the portfolio

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address

Province	Western Province
City	Colombo
Full Address	WVRH+6H7 IFS R&D International (Pvt) Ltd, 752 Dr Danister De Silva Mawatha, Colombo 00900, Sri Lanka
Google Map	Google Map