Associate Service Desk Support – Applova Inc. in Colombo, Western Province
Welcome to our job portal, where Applova Inc. is offering exciting employment opportunities for the position of Associate Service Desk Support in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the Information Technology & Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Applova Inc., we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Applova Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Applova Inc. |
| Position: | Associate Service Desk Support |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Information Technology & Services |
Job Description
Applova is a fast-growing tech company offering restaurants a mobile-friendly order-ahead app, web ordering, and self-ordering kiosks. Join our team to provide top-notch service desk support, troubleshoot customer queries, and ensure customer satisfaction.
Responsibilities:
- Troubleshoot and resolve customer queries
- Guide customers through smooth onboarding
- Set up customers’ menus in the system
- Respond promptly to support requests via Email and calls
- Collaborate with the team to deliver excellent customer support
Desired skills and experience:
- Strong English communication skills
- Good analytical skills
- Efficient data entry skills
- Business acumen and exceptional customer service approach
- Ability to troubleshoot technology issues
- Minimum 2 years experience in Customer Support
Selected candidates will work during US hours with an attractive remuneration package and corporate benefits.
Please submit your CV to [email protected] and quote “Associate Service Desk Support” in the subject line.
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | APP Sri Lanka, WTC East Tower, Bank of Ceylon Mawatha, Colombo 00100, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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