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Assistant Manager Customer Support – CAREER141 in Central Province

CAREER141
Published 4 months ago

CAREER141 is currently seeking applicants for the position of Assistant Manager Customer Support in the Central Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Business Development, Customer Service, & Management skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

CAREER141 operates within the Retail Apparel and Fashion, Apparel Manufacturing, & Manufacturing industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:CAREER141
Position:Assistant Manager Customer Support
Region:Central Province
Education:Confidential
Job Function:Business Development, Customer Service, Management
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Manufacturing

Job Description

COMPANY: CAREER141

POSITION: Assistant Manager – Customer Service

LOCATION: Biyagama, Sri Lanka

SALARY: 130K – 180K LKR basic + performance bonus and other benefits

OVERVIEW: Our client, a leading multinational Labelling and Packaging company, is seeking an Assistant Manager for their Customer Service department in Biyagama. The ideal candidate will be responsible for ensuring excellent customer satisfaction and retention through effective team management.

RESPONSIBILITIES:

  1. Spearhead and mentor a team to exceed customer expectations and departmental goals.
  2. Oversee Key Accounts and efficiently resolve operational challenges.
  3. Conduct performance evaluations and ensure alignment with objectives.
  4. Enhance relationships with stakeholders to drive business growth.
  5. Supervise customer orders and ensure optimal satisfaction.

PRE-REQUISITES:

  • Bachelor’s degree in business or equivalent experience.
  • Minimum four years’ experience in customer service, business development, or key accounts.
  • Knowledge of customer relations, business functions, and marketing strategies.
  • Ability to promote teamwork, negotiation, presentation, and analytical skills.
  • Merchandisers with direct customer management experience are encouraged to apply.

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Region Central Province
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Job Application Information

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Company Information

CAREER141

Industry: Manufacturing

CAREER141 is a reputed recruitment agency in Sri Lanka dedicated to connecting talented individuals with top-tier companies. With a strong network of partners and a team of experienced professionals, CAREER141 provides personalized recruitment solutions for both job seekers and employers. From executive search to career counseling, they offer a range of services to match the right talent with the right opportunities. With a focus on quality and integrity, CAREER141 aims to facilitate long-lasting partnerships that drive success for both candidates and businesses.