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Assistant Manager Contact Centre Operations – Scicom Lanka – Pvt Ltd in Colombo, Western Province

Scicom Lanka - Pvt Ltd
Published 7 months ago

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Scicom Lanka - Pvt Ltd is currently seeking applicants for the position of Assistant Manager Contact Centre Operations in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Scicom Lanka - Pvt Ltd operates within the Outsourcing and Offshoring Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Scicom Lanka – Pvt Ltd
Position:Assistant Manager Contact Centre Operations
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Salary:LKR 15.000 - LKR 35.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Scicom Lanka (Private) Limited is a subsidiary of Scicom (MSC) Berhad, Malaysia, providing digital transformation solutions. We are seeking an Assistant Manager to oversee a Banking Contact Centre.

Requirements:

  • 3 years experience in managing a Bank Contact Centre
  • Qualification in accounting or banking
  • Bachelor’s Degree preferred

Skills:

  • Excellent communication in English & Sinhala
  • Tamil language proficiency is a plus
  • Good grasp of contact centre operations
  • Apt in handling difficult clients
  • Effective leadership and team management
  • Proficient in Excel and MIS reporting

Only candidates meeting requirements will be shortlisted. Send CV to [email protected]

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address Scicom Lanka (Private) Limited, 466 Galle Rd, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

Scicom Lanka – Pvt Ltd

Scicom Lanka – Pvt Ltd is a leading business process outsourcing company based in Sri Lanka. With a strong focus on delivering high-quality services to clients worldwide, Scicom Lanka offers a wide range of solutions such as customer service, technical support, and back-office operations. The company is known for its innovative approach, cutting-edge technology, and commitment to excellence. Scicom Lanka has earned a reputation for reliability and efficiency, making it a preferred partner for businesses looking to outsource their operations. With a dedicated team of professionals, Scicom Lanka continues to set industry standards in the outsourcing sector.