Assistant Manager – Business Process Excellence – Hummingbird International PVT Limited in Colombo, Western Province

Hummingbird International PVT Limited is currently accepting applications for the position of Assistant Manager – Business Process Excellence in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Management and Manufacturing skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Hummingbird International PVT Limited operates within the Business Consulting and Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	Hummingbird International PVT Limited
Position:	Assistant Manager – Business Process Excellence
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Management and Manufacturing
Seniority Level:	Mid-Senior level
Salary:	LKR 17.000 - LKR 36.000 per Month
Job Type:	Full-time
Industry:	Business Consulting and Services

Job Description

Job Role:

• Manage cross-functional and multi-disciplinary teams to develop and implement process excellence initiatives.
• Conduct workshops and form virtual teams to drive efficiency improvements in operational processes and systems.
• Assess emerging and established innovations; develop project plans for implementation.
• Identify gaps in business processes and provide solutions through streamlining, automation, or organizational change.
• Identify and manage dependencies and interfaces between business functions.
• Prepare process documentation and maintain systematic records.
• Collaborate with IT and improvement leaders to support AI, Robotics, and automated KPI reporting initiatives.
• Challenge the status quo, gain support for improvement projects, and influence without authority.
• Inspire and ensure optimal performance and cost efficiency to meet customer needs.
• Support the development and management of the Six Sigma MI Dashboard.
• Use low-code, no-code platforms to design and develop workflows for paperless communication and operations.
• Ensure regular project governance and progress reporting to leaders, managers, and change teams.

Job Pre-Requisites:

• 2 years experience in continuous improvement and change management within Telecommunications, Banking, or Financial Services.
• Proficient in continuous improvement methodologies and business process design.
• Proficiency in English with excellent communication skills.
• Familiar with Robotic Process Automation (RPA) and Artificial Intelligence (AI).
• Skilled in Mini Tab, Draw.io, Visio, MS Projects, and other flowcharting/project management tools.
• Lean Management or Lean Six Sigma Green/Black Belt.
• Relevant project management, business analysis, digital transformation, or business process reengineering qualification; preferably a master’s degree.
• Part or fully qualified in AAT/CMA/CIMA with PMP or PMP-Agile/PMI-PBA/CBDA/CCBA certifications.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
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