Assistant Customer Service Manager – WorldoTalent in Colombo, Western Province
WorldoTalent is currently accepting applications for the position of Assistant Customer Service Manager in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
WorldoTalent operates within the Human Resources Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | WorldoTalent |
| Position: | Assistant Customer Service Manager |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Salary: | LKR 15.000 - LKR 35.000 per Month |
| Job Type: | Full-time |
| Industry: | Staffing and Recruiting |
Job Description
Company Description
WorldoTalent is a platform dedicated to the pursuit of excellence in talent. Our mission is to empower individuals to showcase their talents and provide businesses with the perfect synergy for their projects. We envision WorldoTalent as a global epicenter for talent, transcending borders and facilitating connections based on passion, skill, and artistry. Our values include passion, inclusivity, innovation, and integrity.
Role Description
This is a full-time on-site role for an Assistant Customer Service Manager located in Colombo. The Assistant Customer Service Manager will be responsible for ensuring customer satisfaction, managing customer service, providing customer support, utilizing analytical skills, and maintaining effective communication. The role will involve daily tasks related to managing customer inquiries, resolving issues, and ensuring a positive customer experience.
Responsibilities
- Customer Service Management, Customer Support, and Customer Satisfaction skills
- Analytical skills and the ability to problem-solve
- Excellent communication skills, both verbal and written
- Strong interpersonal skills and the ability to build relationships
- Attention to detail and the ability to prioritize tasks
- Experience in a customer service role is preferred
- Knowledge of CRM systems and customer service software is a plus
- Bachelor’s degree in Business, Communications, or a related field is preferred
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | World Health Organization, Sri Lanka, 5 Anderson Rd, Colombo 00500, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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