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Application Support Analyst – ZinCaT Technology in Colombo, Western Province

ZinCaT Technology
Published 4 months ago

ZinCaT Technology is thrilled to announce job openings for the position of Application Support Analyst in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At ZinCaT Technology, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ZinCaT Technology.

Job Information

Company:ZinCaT Technology
Position:Application Support Analyst
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Ideal Candidates should possess

  • Two to four years of experience in Core Banking Application support
  • L1 and L2 support experience
  • Banking knowledge of Loans, Leasing, and Fixed Deposits
  • Experience with Finacle Core Banking Application will be an added advantage

Basic Requirements

  • SQL, PL/SQL
  • Unix experience
  • Basic knowledge of coding (Java and C++)

Key Responsibilities

  • Perform in-depth troubleshooting and analysis of escalated issues
  • Develop and implement solutions, including bug fixes and updates
  • Support Core Banking Application end-of-day processes
  • Handle configuration changes, system checks, and preventive maintenance
  • Own and coordinate the resolution of major incidents, communicating with stakeholders
  • Collaborate with development for code-related issues and validate fixes before deployment
  • Train and guide L1 support team members, sharing best practices
  • Document root cause analyses and generate reports on incidents and system performance

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
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Job Application Information

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Company Information

ZinCaT Technology

ZinCaT Technology is a leading IT company based in Sri Lanka, offering a wide range of innovative technology solutions. Specializing in software development, web design, and digital marketing services, ZinCaT Technology is dedicated to providing cutting-edge solutions to help businesses thrive in the digital world. With a team of skilled professionals and a commitment to quality, ZinCaT Technology is known for its reliability and customer satisfaction. Embracing the latest trends in technology, ZinCaT Technology aims to be a trusted partner for companies looking to leverage technology for success.