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Customer Service Specialist – Axinom in Colombo, Western Province

Axinom
Published 6 months ago

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Axinom is currently accepting applications for the position of Customer Service Specialist in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Axinom operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Axinom
Position:Customer Service Specialist
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 15.500 - LKR 39.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

We are currently seeking a dedicated and enthusiastic Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and ensuring a positive experience.

The ideal candidate should have excellent communication skills, be empathetic, and have the ability to work well under pressure. Prior experience in customer service is preferred but not required as training will be provided.

  • Responsibilities:
  • – Responding to customer inquiries via phone, email, and chat
  • – Resolving customer issues in a timely and professional manner
  • – Maintaining a high level of customer satisfaction
  • – Collaborating with other team members to improve overall customer experience

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address Axinom Pvt Ltd, M&M Center, 4th Floor, Kotte Rd, Colombo 10107, Sri Lanka
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Job Application Information

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Company Information

Axinom

Axinom is a leading technology company based in Sri Lanka, specializing in providing innovative digital solutions for media and entertainment industries globally. With a strong focus on cutting-edge technology, Axinom offers a range of services including content management, digital rights management, and cloud-based solutions. Their expertise in delivering secure and scalable platforms has established them as a trusted partner for major clients in the media sector. Axinom’s commitment to excellence and customer satisfaction sets them apart in the competitive digital landscape, making them a preferred choice for companies seeking advanced digital solutions.