Customer Service Specialist – Infor in Western Province
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Welcome to our job portal, where Infor is offering exciting employment opportunities for the position of Customer Service Specialist in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Information Technology skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Infor, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Software Development and IT System Custom Software Development industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Infor, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Infor. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Infor |
| Position: | Customer Service Specialist |
| Region: | Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.800 - LKR 38.000 per Month |
| Job Type: | Full-time |
| Industry: | Software Development and IT System Custom Software Development |
Job Description
We are currently seeking a Client Service Specialist to join our team at Infor in the Sri Lanka Colombo Office.
Responsibilities:
- Interact with customers via phone and email, troubleshoot issues, and ensure excellent service.
- Assist users on the Infor Nexus platform with transactions and relationship requirements.
- Monitor payments and communicate with internal departments for client integration.
- Provide training on system functions to clients.
Qualifications:
- Bachelor’s degree in a relevant field with 1-2 years of Customer Service or Operations experience.
- Strong interpersonal skills and proficiency in English, Hindi, & Bengali.
- Knowledge of EDI/XML, SQL, and supply chain practices.
- Ability to work night shifts, weekends, and holidays on a roster basis.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Region | Western Province |
| Google Map | Google Map |
Job Application Information
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