Level 1 Technical Support Representative – Envoy Ortus in Colombo, Western Province
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Company Envoy Ortus is offering job opportunities for the position of Level 1 Technical Support Representative (TSR) in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess Information Technology skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 16,000 - රු. 38,000 (per Month). However, the salary may vary depending on the company's decision.
Envoy Ortus operates in the IT Services and IT Consulting industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Envoy Ortus |
| Position: | Level 1 Technical Support Representative |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | Human Resources Services |
Job Description
We are currently seeking candidates for 06 openings as Level 1 Technical Support Representatives at Envoy Ortus. This is a remote opportunity.
Key Skills:
- Effective communication
- Proficiency in English
- Flexibility to work during early or late hours
Responsibilities:
- Actively answer inbound calls and provide excellent customer service
- Maintain low wait times and focus on first call resolution
- Assist with troubleshooting steps including Remote Access and Cameras support
Note: Excludes pulling footage off an old hard drive
Additional Information:
Send your CV and cover letter to [email address] before [application deadline].
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Envoy Ortus Private Limited, WTC East Tower, level 6, Echelon Square, Colombo 00101, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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