Call Center Operator/Supervisor – KPI Score in Rajagiriya, Western Province
KPI Score is currently seeking applicants for the position of Call Center Operator/Supervisor in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Management and Manufacturing skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
KPI Score operates within the Software Development industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | KPI Score |
| Position: | Call Center Operator/Supervisor |
| Region: | Rajagiriya - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Management and Manufacturing |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
Company Description
KPIScore.ai is a system that enables sales teams to monitor performance, set goals, track progress in real-time, and receive feedback to stay motivated and achieve consistent results. Located in Rajagiriya, our platform emphasizes accountability and performance optimization, driving success for businesses.
Role Description
This is a full-time on-site role for a Call Center Operator/Supervisor at KPIScore. The role involves managing customer communications, providing support, ensuring phone etiquette, and overseeing contact center operations. The Supervisor will lead a team to deliver high-quality customer service and maintain effective communication.
Qualifications
- Phone Etiquette, Customer Support, and Communication skills
- Experience in Customer Service and Contact Centers
- Strong problem-solving abilities and adaptability
- Excellent interpersonal and conflict resolution skills
- Ability to work well under pressure and in a fast-paced environment
- Previous experience in a supervisory role is a plus
- High school diploma or equivalent required, Bachelor’s degree preferred
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Rajagiriya |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
