Customer Care Assistant – Jobfactory in Colombo, Western Province
Company Jobfactory is offering job opportunities for the position of Customer Care Assistant in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 16,000 - රු. 38,000 (per Month). However, the salary may vary depending on the company's decision.
Jobfactory operates in the Human Resources industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Jobfactory |
| Position: | Customer Care Assistant |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | Human Resources |
Job Description
Company Description
Jobfactory is a renowned recruitment company in Sri Lanka, partnering with local and multinational companies worldwide. With a team of skilled HR practitioners, Jobfactory is known for innovative HR practices and efficient recruitment services. The company focuses on matching the best candidates to the right roles, ensuring a successful employment solution for both clients and candidates.
Role Description
This is a full-time on-site role for a Customer Care Assistant at Jobfactory in Colombo. The Customer Care Assistant will be responsible for providing customer support, ensuring customer satisfaction, and maintaining effective communication with clients. Day-to-day tasks include addressing customer inquiries, resolving issues, and delivering exceptional service.
Qualifications
- Interpersonal Skills, Communication, and Customer Service skills
- Experience in Customer Support and Customer Satisfaction
- Ability to effectively communicate with clients and colleagues
- Strong problem-solving and conflict resolution abilities
- Prior experience in a similar role is preferred
- Proficiency in MS Office and CRM software
- High school diploma or equivalent; Bachelor’s degree is a plus
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Jobfactory, 01 Lake Cres, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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