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Reservations Executive – W15 Collection in Colombo, Western Province

W15 Collection
Published 5 days ago

W15 Collection is currently seeking applicants for the position of Reservations Executive in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Business Development and Sales skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

W15 Collection operates within the Hospitality industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:W15 Collection
Position:Reservations Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Business Development and Sales
Seniority Level:Entry level
Salary:LKR 18.000 - LKR 40.000 per Month
Job Type:Full-time
Industry:Hospitality

Job Description

At W15, moments of true beauty are never too far away. Our distinctively created spaces and world-class service go above and beyond in transforming special and unique moments into everlasting memories. W15 Collection is currently seeking exceptional service-oriented Reservations Executives to join and strengthen the workforce at our Head Office in Colombo.

Position: Reservations Executive

Summary of Responsibilities:

  • Handle all Reservation inquiries received online or via Telephone in a friendly, efficient, and prompt manner
  • Ensure all Reservations are recorded and entered, following Standard Company Procedures
  • Maximize conversion of inquiries and maintain relationships with guests by communicating in a clear, friendly, and polite manner
  • Provide timely updates to the management and colleagues regarding reservations
  • Responding to Social Media inquiries
  • Sending out general emails that include Special Offers to travel agents and guest database
  • Other duties as assigned by management

Requirements:

  • A minimum of 2 years of experience in a similar position in the hotel sector is mandatory
  • Successfully completed O/Ls and A/Ls
  • Excellent phone etiquette and verbal communication skills
  • Proficiency in English
  • Strong computer proficiency and email communication skills
  • Attention to detail and the ability to resolve customer issues
  • Ability to multi-task

Send your CV to: [email protected]

Please state the post you are applying for and the Expected Salary scale in the email’s subject line. Please forward your detailed CV by email indicating the position in the subject line.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address W15 Collection, East Wing, HQ Colombo, 1st Floor, 464A T. B. Jayah Mawatha, Colombo 01000, Sri Lanka
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Job Application Information

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Company Information

W15 Collection

Industry: Hospitality

W15 Collection is a fashion company based in Sri Lanka, known for its unique blend of traditional Sri Lankan craftsmanship and modern design elements. Founded with a passion for preserving local artistry, W15 Collection offers a range of high-quality clothing and accessories that showcase the rich cultural heritage of the island. With a focus on sustainability and fair trade practices, the company strives to support local communities and artisans. W15 Collection’s pieces are not only stylish but also environmentally conscious, making them a popular choice for fashion-forward consumers who value ethics and authenticity.