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Technical Support Intern – Networking – Mind Plus in Colombo, Western Province

Mind Plus
Published 1 day ago

Welcome to our job portal, where Mind Plus is offering exciting employment opportunities for the position of Technical Support Intern - Networking in the Western Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Information Technology skills and have relevant Internship in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Business Consulting and Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Mind Plus, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Mind Plus. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Mind Plus
Position:Technical Support Intern - Networking
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Internship
Job Type:Full-time
Industry:Business Consulting and Services

Job Description

Company: Mind Plus

Company Description: Mind Plus is a consultancy partner specializing in optimizing workforces and enhancing organizational performance through tailored HR strategies. We empower businesses to thrive in dynamic markets.

Job Overview: We are seeking a proactive Technical Support Intern – Networking to join our client’s team. Ideal for individuals with a foundational knowledge of networking who want hands-on experience in troubleshooting network issues and client support.

Qualifications and Skills:

  • HND in Networking, IT, Computer Science, or related field
  • Understanding of networking principles like IP addressing and network troubleshooting
  • Strong English communication skills
  • Customer-centric attitude
  • Organizational and detail-oriented

Key Responsibilities:

  • First point of contact for clients with networking issues
  • Document client inquiries and create support tickets
  • Resolve issues promptly in coordination with technical teams
  • Conduct troubleshooting for network problems
  • Maintain clear communication and assist with documentation

Preferred Qualifications:

  • Previous internship or academic experience in technical support or networking
  • Basic knowledge of network tools and ticketing systems

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address Mind Plus (Pvt) Ltd, 425/3-1/1 Thimbirigasyaya Rd, Colombo 00500, Sri Lanka
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Job Application Information

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Company Information

Mind Plus

Mind Plus is a leading technology company in Sri Lanka offering innovative solutions for businesses and individuals. With a focus on creativity and quality, Mind Plus specializes in software development, digital marketing, and IT consulting services. Their team of experts is dedicated to providing cutting-edge solutions tailored to meet the unique needs of each client. The company is committed to driving digital transformation and helping clients achieve their goals efficiently and effectively.